In a perfect world, your customers would never need to file a claim or use their warranty. But the world isn’t perfect, and when they do, chances are it will be at a less than perfect time, when they are on the road or have time after work. That’s why we’ve developed an easier way to speed up the claims process, day or night, with the ResistAll Claims mobile app powered by CalTex. Our mobile app allows customers to file claims on any of our CalTex products (excluding our theft programs), on-the-go, within minutes.
CalTex ResistAll Claims App Features:
24/7/365 claims submission
Real-time claim status
Photos and documents uploader
Vehicle claims history
Documentation records archive
As mobile applications have become one of the most dominant customer-to-company interaction methods, app-based communication can streamline the process of filing claims with the potential for a quicker turnaround time on repairs. This leads to an improvement in client satisfaction and an increase in your CSI score.