CalTex

Environmental Protection and Car Care Products

Claims Customer Service

We Make Filing a Claim
Fast and Easy

For over thirty years, we’ve staked our reputation on quality products, professional support and fast, efficient customer service. We’re proud that the industry acknowledges our achievement in this area with loyalty and lots of return business.

Our customer service representatives are here to help process claims quickly and efficiently while maintaining a customer experience that exceeds the industry standard.

We make the process convenient, offering multiple ways to file a claim. Customers can file through the online claim system or by phone.

Online Claims System:  File a claim online

Email Forms To: claims@ctpc.com

Phone Number: 1-800-707-9292
Select Option 2

Hours: (Listed in Central Time Zone)
Monday – Thursday: 8:00AM – 5:00PM
Friday: 8:00 AM – 4:00PM

Current Reviews

See What Our Customers Are Saying About CalTex

I used CalTex to have a chip in my windshield repaired. The entire process from start to finish was extremely easy. I am very pleased with every aspect of the process.
Debra C.
I got a quick response and action on my claim to clean stains from my upholstery.
Jim W.
Outstanding service!
Teresa B.
Isabelle was very helpful and accommodating. I exchanged many emails with her and she courteously explained to me all that I needed to know and do. Thank you Isabelle!
A P.
Friendly guy who done the work and did a great job
Michael B.
My claim was resolved and happy you have customer thank you Michael and team
Marcos S.
Claims process was easy. They had me in and out in 40 minutes for rock chips.
Richard S.
Annette did a great job getting my claim started. She is very nice and helped resolve my problems. Kudos to Dennis the rep who came and detailed my car.
Teri H.
Lindsey was awesome to work with and contacted me regularly to make sure I was aware of the progress of my case! Loved working with her!
Susan S.
Lindsey was awesome! Quick responses and very knowledgeable!
Meagan K.
Michael did an awesome job taking care of my claim and did it in a timely manner. Very satisfied with their service!!!
Clifton U.
Never fun having something break on your brand new car, but Michael made it as painless as possible! Great communication, friendly manner and was diligent on checking in with me until everything was done. Would... definitely recommend the service this company provides!read more
Ingrid J.
Lindsay was very kind, thorough, and had outstanding communication!
Christiana B.
They gave me the check right away. and had the car done that same week
Jacqueline Cervantes M.
Took care of my claim very fast. Friendly service. Mobile repair guy they sent out was very friendly and did an excellent job.
Jennifer P.
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