CalTex

Environmental Protection and Car Care Products

Claims Customer Service

We Make Filing a Claim
Fast and Easy

For over thirty years, we’ve staked our reputation on quality products, professional support and fast, efficient customer service. We’re proud that the industry acknowledges our achievement in this area with loyalty and lots of return business.

Our customer service representatives are here to help process claims quickly and efficiently while maintaining a customer experience that exceeds the industry standard.

We make the process convenient, offering multiple ways to file a claim. Customers can file through the online claim system or by phone.

Online Claims System:  File a claim online

Email Forms To: claims@ctpc.com

Phone Number: 1-800-707-9292
Select Option 2

Hours: (Listed in Central Time Zone)
Monday – Thursday: 8:00AM – 5:00PM
Friday: 8:00 AM – 4:00PM

Current Reviews

See What Our Customers Are Saying About CalTex

Easy to coordinate and did a great job!
Jenn G.
Wow! Stain the first month that we had our new car. The Cal Tex package for our car was worth every penny that we paid.
Jon W.
Once I was able toTalk to someone I had a lot of help. Alexis was friendly and walked me thru what I needed to do. It was easy for me.
Jeanie F.
They handled our claim in a satisfactory manor, sent a tech to our house. Its been a few weeks and the coating has been doing very well at always making the vehicle look like it has just been cleaned.
John P.
Quick and easy! Thanks!
THRASHED: Skateboard C.
My representative kept in touch with me throughout the whole process and made the process easy for me.
Mindy F.
Tori W. Provided excellent customer service. Tori was very timely in responding to my emails and efficiently processed my claim.
Stephanie R.
Victoria has excellent customer service. I was very please about how she handled our claim.
Wanda B.
Excellence and efficiency from the representative Victoria and the company superseded my expectations!Thankyou!
Suzanne M.
Efficient and flexible.
Anival Gonzalez J.
I filed a claim and had the window chip fixed within two days. Good customer service.
Sandy S.
Very helpful and courteous and speedy resolution
SM S.
Really helpful when it came to the claims process, straight forward and simple.
Marky B
Customer service was excellent and the representative was extremely nice and helpful and my claim was taken care of quickly. Well done
Issam S.
Victoria (Tori) at Cal-Tex was very professional and such a pleasure to work with. She provided exemplary customer service and was a great listener to ensure my auto needs were cared for.
Twana J.
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