CalTex

Environmental Protection and Car Care Products

Claims Customer Service

We Make Filing a Claim
Fast and Easy

For over thirty years, we’ve staked our reputation on quality products, professional support and fast, efficient customer service. We’re proud that the industry acknowledges our achievement in this area with loyalty and lots of return business.

Our customer service representatives are here to help process claims quickly and efficiently while maintaining a customer experience that exceeds the industry standard.

We make the process convenient, offering multiple ways to file a claim. Customers can file through the online claim system or by phone.

Online Claims System:  File a claim online

Email Forms To: claims@ctpc.com

Phone Number: 1-800-707-9292
Select Option 2

Hours: (Listed in Central Time Zone)
Monday – Thursday: 8:00AM – 5:00PM
Friday: 8:00 AM – 4:00PM

Current Reviews

See What Our Customers Are Saying About CalTex

They are a great company. Just sent pictures of the paint damage and they were very helpful with getting the finances arranged to get my vehicle fixed
Jimmie Dean G.
Had water spots and CalTex had it taken care of. The claim was very easy to file and the response quick. Money well spent!
Michael T.
Great service, easy to work with, glad I bought the plan with my truck!
Linda D.
I had an issue with water slots on my car and they helped get the claim resolved quickly! They were also very responsive with every question!
Robert H.
Had a chipped windshield and one call to caltex made the repair happen. Very professional and quick to respond.
Mike C.
Annette my claim rep with CalTex was awesome! I truly appreciate how she handle my claim. The stain on my driver seat was remove and it looks great! Thank you for all your help.
ELVYN A.
Handled my seat dye-transfer problem very professionally and thoroughly. Offered me three options, and I opted for them to send a technician to my home. He arrived on schedule, and did a beautiful job. Very pleased.
Cindy A.
Greta customer service experience.
Andrew W.
Absolutely great customer service. Highly recommend services!
Shiron F.
The process went quickly and smoothly. Happy with the ending result.
Karma V.
Andre knows his stuff. He was helpful with my issues.
Angel R.
Raise the Max aggregate on the windshield protection to $5000
Nick L C.
Excellent service. Very pleased with outcome.
Betty Elizabeth McKeever B.
I am impressed with the fast and friendly service I received. Michael was very helpful, and set me up with the service I needed. The whole process was very smooth.
Janeth M.
They did a great job removing an awful difficult stain from my passenger seat. Communication was great and they were able to complete the job fast. Thank you!
Stracey G.
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