CalTex

Environmental Protection and Car Care Products

Claims Customer Service

We Make Filing a Claim
Fast and Easy

For over thirty years, we’ve staked our reputation on quality products, professional support and fast, efficient customer service. We’re proud that the industry acknowledges our achievement in this area with loyalty and lots of return business.

Our customer service representatives are here to help process claims quickly and efficiently while maintaining a customer experience that exceeds the industry standard.

We make the process convenient, offering multiple ways to file a claim. Customers can file through the online claim system or by phone.

Online Claims System:

Email Forms To:

Phone Number:

Select Option 2

Hours: (Listed in Central Time Zone)
Monday – Thursday: 8:00AM – 5:00PM
Friday: 8:00 AM – 4:00PM

Current Reviews

See What Our Customers Are Saying About CalTex

CalTex was very easy to work with, set up replacement of windshield less than a mile from where i liveWas great !
Jeff W.
Jennifer responded very quickly following my claim and set me up with a repair shop. The whole process was quick and easy.
Chris C.
Fast and easy help and service!
Selena D.
Excellent service never have any issues
Kieley S.
Very great customer contact and help with my windshield problem
Robert A.
Claim was file online with easy. Repair was done quick and nicely done. Thanks!
RJ S.
Claudia was extremely responsive through my claim process and helped me to get a windshield replacement using factory glass. I was very pleased with both Caltex and the warranty process.
Will W.
They did a decent job with everything the only thing was they assigned my case to someone who was out of the office. I thought that was weird. but other than that it was good service!
Zaleste C.
Excellent Service & Professional Work, Technician was a cool Guy! Would highly recommend!
Genia G.
I have a car protection warranty with CalTex as I live and travel in an area that windshield damage is a part of life. They were prompt and courteous and found a convenient location for me to have my windshield... repaired. I will be using them on my next vehicle as well.read more
John H.
Cynthia did an excellent job. I couldn't ask for better service.
Calvin Malone V (.
Thanks Minerva for the job! Outstanding service!
Gabriel R.
Everything was great
Mr. H.
Very quick response and my windshield repair was scheduled with Safelite quickly and was done well. Happy with the result and service!
Janet T.
Professional and courteous!
U S
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