CalTex

Environmental Protection and Car Care Products

Claims Customer Service

We Make Filing a Claim
Fast and Easy

For over thirty years, we’ve staked our reputation on quality products, professional support and fast, efficient customer service. We’re proud that the industry acknowledges our achievement in this area with loyalty and lots of return business.

Our customer service representatives are here to help process claims quickly and efficiently while maintaining a customer experience that exceeds the industry standard.

We make the process convenient, offering multiple ways to file a claim. Customers can file through the online claim system or by phone.

Online Claims System:

Email Forms To:

Phone Number:

Select Option 2

Hours: (Listed in Central Time Zone)
Monday – Thursday: 8:00AM – 5:00PM
Friday: 8:00 AM – 4:00PM

Current Reviews

See What Our Customers Are Saying About CalTex

Your Tech Jes, he is an asset to your company. He is knowledgeable, professional and prompt. He was there and took care of the chip and let me know what and why he was doing what he was doing. Thank you so much.
Virginia S.
Good customer service
naj M.
They did an absolutely fantastic job on getting my seats cleaned. They made my car look so much better than it was before and I am just ecstatic about the results. I will recommend them to anyone.
Tristan J.
Originally dealing with this claim I had difficulty with my rep but then the supervisor stepped in and ensured that the dispute was handled.
Dwayne D.
Was surprisingly fast!
ToceR
The experience was great all-around. Phone personnel was very helpful and courteous, and informative.
Ryan L.
I purchased the glass and wheel/tire warranty from Cal/Tex on my 2013 Porsche 911.I thought I might get the runaround when I made a windshield claim after only owning the car for 2 months. Process was actually easy and... I was able to set up an appointment locally to have it repaired.read more
Edz R.
Prompt professional service through out the claim. Highly recommended
Shauntrell S.
Responsive and fast, takes the work out of any repairs that need to be made. Very nice to speak to as well.
Joti R.
Quick and resolved the issue
Kalena
Got a chip on my windshield and they replaced a new windshield from the dealer fast. Customer service was fast as well.
A K.
The claim rep was very professional and my claim was processed very quickly!!
Emily C.
Everyone was very professional and polite. Repair time was excellent. I’m very pleased, Thank you😎
Pat S.
I am very pleased with the CalTex response to my claim. Jennifer, the person I dealt with, definitely went the extra mile and I am very happy with the outcome as well as the process to get here.
Joel L.
So far, everything went well
Stephen B.
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