CalTex

Environmental Protection and Car Care Products

Claims Customer Service

We Make Filing a Claim
Fast and Easy

For over thirty years, we’ve staked our reputation on quality products, professional support and fast, efficient customer service. We’re proud that the industry acknowledges our achievement in this area with loyalty and lots of return business.

Our customer service representatives are here to help process claims quickly and efficiently while maintaining a customer experience that exceeds the industry standard.

We make the process convenient, offering multiple ways to file a claim. Customers can file through the online claim system or by phone.

Online Claims System:

Email Forms To:

Phone Number:

Select Option 2

Hours: (Listed in Central Time Zone)
Monday – Thursday: 8:00AM – 5:00PM
Friday: 8:00 AM – 4:00PM

Current Reviews

See What Our Customers Are Saying About CalTex

I just recently had to replace my windshield on my 2025, Nissan Rogue SV, due to an errant rock, striking it.Thankfully, I had added extra insurance coverage, through CalTex Protective Coverings Inc., on the... windshield, at the time I purchased it, via Valley Nissan, in Longmont, CO.The process to report the damage, and to get the windshield replaced, was so surprisingly easy, as the folks at CalTex, took control, and scheduled an appointment with Safelite, the local Windshield replacement professionals.... No problems whatsoever.... Within a few days, I drove out of Safelite, with a brand new, fully calibrated windshield....If I could give the kind folks at CalTex Protective Coverings Inc., ten stars, I would.... I love em' for keeping me safe....read more
Robert B.
Very rapid responses, stress free, great service
FAM Umbrella L.
Paul responded to my claim very quickly and had me taken care of within 2 days! Great service.
Steve G.
Uguys were awsome
steven P.
Great service and follow up
Ron W.
Excellent service came right to my home and then ok great care of my car.
Angela L.
Claim approval was pretty smooth did take some time to get the check itself but all over it was pretty good
02 Vaishakh N.
Isaiah was a great communicator and he did a great job. Very professional.
Blake H.
Awesome job 👍
Daniel O.
My rep was Omar and he was fabulous. My warranty was expiring about 6 weeks before I needed it for a torn leather seat. Omar assured me not to worry about the timing since I had a claim number. He was right. It took my... dealership about 7 weeks to get the seat and install it. Everything when smooth and my new seat looks great. The bonus was I didn’t have a deductible which the dealership couldn’t believe.read more
Trena J.
Great service, had my windshield replaced within warranty without any hassle!
Anthony R.
The process was easy, I received the calls to schedule the appointments. Everyone was very nice and patient with me.
Holly A.
Very fast service
Marcos M.
they were helpful.
Makaila F.
The Representative, Paul, was very helpful getting my claim resolved.Thank you,Paul!
C. H. Park J.
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